Dear valued customer,
We are sorry to hear that you are not completely satisfied with your recent purchase. At All Mart, we strive to provide the highest quality products and services, and we are committed to making your shopping experience as seamless as possible.
If you wish to return an item, please review our returns policy below:
- Items must be returned within 30 days of the original purchase date.
- Items must be unused and in their original condition, with all tags and packaging intact.
- Items marked as final sale cannot be returned or exchanged.
- Returns Process
- Please contact our customer service team at [contact email or phone number] to initiate the return process.
- Once we receive your request, we will provide you with a return shipping label and instructions on how to return the item.
- Please ensure that the item is packaged securely to prevent damage during shipping.
- Once we receive and inspect the returned item, we will issue a refund to your original form of payment within 7-10 business days.
- Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you will need to return the original item and place a new order for the replacement item.
- Refunds will be issued for the full purchase price of the item, including any taxes or shipping fees paid.
- Please note that original shipping fees are non-refundable.
- If you received a damaged or defective item, we will provide a full refund or replacement at no additional cost to you.
- Refunds are not offered on purchases of discounted products
Thank you for choosing All Mart. If you have any questions or concerns regarding our returns policy, please do not hesitate to contact our customer service team.